BSB51107

This qualification is the logical next step for those managers who have already completed the Certificate IV in Frontline Management or equivalent. Individuals undertaking this program will be managing the work of others, adding value to or reviewing management practices. This program provides learning opportunities and challenge which reflect the considerable experience of participants.

Participants need to complete Eight (8) units of competency, consisting of five (5) core units and three (3) elective units.

Core units:

• (BSBCUS501A) Manage Quality Customer Service
• (BSBFIM501A) Manage Budgets and Financial Plans
•  (BSBLED501A) Develop a Workplace Learning Environment
• (BSBMGT502B) Manage People Performance
• (BSBMGT516A) Facilitate Continuous Improvement

Elective Units:

• (BSBPMG501A)  Manage Projects
• (FNSICORG515B) Provide mentoring and coaching within the workplace
• (BSBSUS501A) Develop Workplace Policy and Procedures for Sustainability 

See the Calendar of Events for upcoming public program dates.

This program is also offered as a tailored inhouse program.

Contact Us today to find out more.